We emphasize the protection of intellectual property rights covering copyrights, trademarks, patents, designs and trade secrets, and are always committed to safeguarding the legitimate rights and interests of intellectual property rights and ensuring that all products and images displayed on our website comply with relevant laws and regulations. However, due to the wide variety of products, there may be unintentional omissions or errors.
If you are an intellectual property owner or its authorized representative and believe that any content on our website infringes on your rights, please contact us immediately. We are committed to taking prompt action to protect your legal rights.
How to submit an IPR complaint
If you become aware of an infringement, please send the following details to our IPR complaint email address: [email protected]:
Proof of identity: Provide documentation to prove that you are the legal owner or authorized representative of the relevant intellectual property rights (e.g. copyright, trademark, etc.).
Description of the work: Describe the protected work or material in detail and provide its exact location on our website (e.g. product URL).
Contact Information: Provide valid contact information (including address, phone number, or email) so that we can communicate with you.
Statement: A statement that you have a good faith belief that the disputed content is not authorized by the intellectual property owner, its agent, or the law.
Infringement Identification Information: Specifically identify the intellectual property right that you believe has been infringed (e.g., “XYZ Copyright” or “ABC Trademark, Registration No. 123456, Registration Date 1/1/04”).
Supplemental Trademark Infringement Information (if applicable): Provide the trademark registration number, a link to the first publication, the URL of the infringing work/image, and any other documentation that proves that you own or are authorized to use the trademark.
Important Notice
Liability for False Complaints: We take every complaint seriously, but filing a false notice of infringement may result in legal consequences, including damages and attorneys' fees. If you have questions about whether material is infringing, we recommend consulting a legal expert before submitting a notice.
Commitment to Processing
We are committed to responding to and resolving any suspected intellectual property disputes promptly and making every effort to protect the legitimate rights and interests of intellectual property owners.